How we offer lower prices
We are focused on quality cleans at low prices. Please read below to ensure you are going to be ok booking a service without all the bells & whistles.
You Cannot Choose a Specific Date
You cannot select a specific date for your appointment, instead you select a date range. Every morning our system calculates the most efficient route from all available appointments based on the location of appointments to minimize travel time and gas usage. If your appointment is scheduled for that day a notification will be sent to you.
No Refunds
Services are typically priced in a way to off-set anticipated refunds. Generally the majority of refunds are requested from a small number of customers, which is paid for by all other customers. In order to offer customers the lowest rates possible, we will not issue refunds for services provided.
We Stop Working When Your Time is Up
You pick how many hours you want based on your budget and provide us with a cleaning checklist inside of the app. We work down that checklist until your time is up. We do not guarantee that your checklist will be completed. Make sure to put the most important tasks at the top of your checklist!
Email Only Support
When your aunt calls in to find out her next service date and ends up spending 30 minutes telling us all the wonderful things about you, while great to hear, it increases prices for all customers. In order to offer customers the lowest rates possible we do not offer phone support. We respond to all emails by the next business day.
